If you’re an administrative or operations professional, you’ve probably heard some version of this more than once:

“You’re so good at what you do.”

It’s meant as a compliment.
And technically, it is.

But when you hear it over and over - without more responsibility, more clarity, or more growth - ...

Donna Paulsen, the longtime Executive Assistant and later Chief Operating Officer on the TV series Suits, didn’t wait for a promotion to become powerful.

Long before she held a formal title that reflected her impact, she was already shaping decisions, protecting priorities, and influencing outcomes...